Claims Overview

Filing your claims should be simple. That’s why Healthy Blue uses Availity, a secure and full-service website that offers a claims clearinghouse and real-time transactions at no charge to health care professionals. You can use Availity to submit and check the status of all your claims and much more at .

Don’t have an Availity account?

More resources

Electronic Data Interchange

Electronic Data Interchange (EDI) gives you a faster and cleaner method for delivering time-dependent data. EDI replaces the need to exchange documents by fax, post or email by exchanging documents directly between computers.

Provider Disputes

You have the right to request an appeal of a claim decision. You may request this appeal on your own behalf or on behalf of a covered individual.

Reimbursement Policies

Policies outline the basic terms for reimbursement of services covered under our members’ benefits plans and definitions for terms used in the policies and disclaimer for the policies’ use.

Known Issues

Review a list of known issues.

Provider Tools & Resources